xpandly

    IT Marketing Campaigns

    Email that earns a reply from IT buyers.

    A verified list, a sending domain set up properly, and a short sequence per role, with every reply routed to a named owner the same day.

    Book a scoping call

    2.2 million

    verified data points

    5 days

    to the first qualified leads

    60+

    technology leaders

    30

    state programs

    How it works

    How we run MSP email campaigns

    Email is one channel inside IT Marketing Campaigns for a managed service provider (MSP), running beside LinkedIn, outbound calling, programmatic, and placements on vettdd.com. One program manager owns all of it.

    01

    Build the list

    Build the account list from the ideal customer profile (ICP) your sales leadership agreed: sector, seat band, technology stack, and the service lines you want to grow. Every contact is verified before the first send.

    02

    Set up the domain

    Set up the secondary sending domain, the authentication records, and the warm-up schedule, so the first campaign sends from an address with a history behind it.

    03

    Write the sequence

    Write a short sequence per role, opening on the trigger that put the account in the queue: a renewal window, a leadership change, or a research surge.

    04

    Hand off the replies

    Hand every reply to a named owner the same working day. A reply saying not yet still names a month to return to, so it goes on the account record.

    Start here

    Start with the pipeline.

    Tell us what your pipeline needs to do next quarter. We will tell you plainly whether we can fill the gap, what it would involve, and whether we are the right partner. You will hear back within one business day.

    We'll be in touch within one business day.

    Why MSP cold email burns domains

    A send to a bought list does two kinds of damage. It reaches nobody who was evaluating, and it puts a sending history behind your domain that you then have to live with.

    Watch the reply rate rather than the bounce rate, because a bounce is the last signal to arrive and the slowest to tell you anything.

    Fix the list before the copy

    No subject line rescues a list of dead addresses. Start with the contacts you can verify and the roles you can name.

    • Check every address against a verification service and remove the catch-all domains before the first send.
    • Map three people in each account: the owner who signs, the finance approver, and the operations manager who feels the problem.
    • Write one message per role rather than one per company, and say what you want in the first two lines.
    • Set up a secondary sending domain, warm it slowly, and keep client support mail on the domain you already trust.
    • Put the consent, opt-out, and calling list questions to your own legal adviser before the first send, market by market.

    That work takes a week and nobody new. It also decides whether the rest of the program has anywhere to land.

    What reaches your reps

    Email is measured on replies, meetings, and the leads your sales team accepted. Our MSP Lead Generation program hands your reps a qualified lead, not a reply thread.

    A qualified lead is a verified decision-maker who is evaluating now, delivered with the buying trigger, the stakeholder map, and the intent history. Each lead syncs to HubSpot, Salesforce, or Dynamics 365 with the thread that produced it.

    Two fears about outbound email

    You have bought a list before and sent into silence. Here an account enters the sequence only after a signal fires: a renewal window, a leadership change, or a funding event.

    Waiting a quarter for a first name is the other risk. The first qualified leads arrive within 5 days of launch, and most programs go live inside 30 days.

    View the live dashboard

    Who this is for

    Managed service providers selling to organizations of 100 to 2,500 seats. MSSPs, security-led MSPs, and Microsoft-centric MSPs are named in the published fit.

    If replies already arrive and nothing happens to them, start with Sales and Marketing Automation instead, and the scoping call will say so.

    The case for better MSP email marketing

    Microsoft Copilot lead guarantee

    The xpandly guarantee

    It applies to Microsoft Copilot leads, and the program page states it in full.

    Explore the xpandly guarantee

    28%

    average open rate for correctly targeted MSP cold email campaigns - more than double the industry average for poorly targeted equivalents

    3.2x

    more positive replies generated by pain-specific subject lines compared to generic subject lines like 'Quick question' or 'Touching base'

    12%

    positive reply rate achievable for well-built MSP outreach sequences sent to verified, ICP-matched contact lists

    Common questions

    Questions about MSP email marketing

    Does cold email still work?

    For a list you verified and a message written to one role, yes. For a bought list sent from your main domain, you are risking the address your clients already write to.

    How long should a sequence be?

    Short enough that every message has a reason to exist. Each one names the trigger, asks for something small, and stops when the account gives you a date.

    Should we report open rates?

    Report replies, meetings booked, and accepted leads instead. An open is not a decision, and a team that optimizes against it writes subject lines nobody answers.

    Can we run this ourselves?

    You can. Verifying the list, warming a secondary domain, and writing one message per role are a week of setup that stays in house.