xpandly

    Go-To-Market Strategy

    How MSPs move upmarket and win larger IT contracts.

    Mid-market and enterprise clients do not buy the same way as SMBs. The pitch, the process, and the proof points are different. MSPs that move upmarket successfully build a strategy designed for how larger organisations evaluate and select IT partners.

    Move my MSP upmarket

    4.2x

    higher contract value in mid-market vs SMB segment

    18mo

    average contract length in enterprise MSP deals

    62%

    of MSPs want to move upmarket but lack the GTM plan

    90 days

    average enterprise MSP evaluation cycle

    How it works

    How to position your MSP for larger contracts.

    Enterprise and mid-market buyers evaluate managed service providers on credibility, track record, and risk reduction - not price. We build the positioning, proof assets, and outreach strategy that gets your MSP taken seriously at this level.

    01

    Upmarket ICP definition

    We define the precise size, sector, and profile of the mid-market companies you are best placed to serve, and map the decision-making structure you need to navigate to win.

    02

    Credibility asset development

    We build the case studies, client references, and accreditation positioning that give enterprise buyers the evidence base they need to shortlist you with confidence.

    03

    Enterprise proposal framework

    We create a proposal and pitch structure aligned to how procurement and IT leadership evaluate MSP bids - covering risk, compliance, SLAs, and commercial flexibility.

    04

    Targeted account outreach

    We run strategic account-based outreach to your target companies, building relationships with the right contacts before a formal procurement process begins.

    Get in touch

    Win larger IT contracts

    We will be in touch within one business day.

    We'll be in touch within one business day.

    Why moving upmarket changes the economics

    4.2x

    higher average contract value in the mid-market segment versus the SMB market most MSPs currently compete in

    18mo

    average contract length in enterprise MSP relationships - compared to 12 months at SMB level - improving revenue predictability

    62%

    of MSPs say moving upmarket is a strategic priority but fewer than one in five have a defined GTM plan to make it happen