xpandly

    Go-To-Market Strategy

    Be the name they remember when the contract ends.

    One position, repeated in the places your buyers already look, so they have seen your name before they start searching for a provider.

    Book a scoping call

    2.2 million

    verified data points

    5 days

    to the first qualified leads

    60+

    technology leaders

    2,000+

    qualified Microsoft Copilot leads delivered

    How it works

    How we build MSP visibility

    Visibility work sits inside Go-To-Market Strategy, and it is scoped with your sales leadership before anything is published. One program manager owns it for the term.

    01

    Define the position

    Define the single position you want your buyer to repeat: the sector you serve, the outcome you deliver, and the evidence behind it. Your sales leadership signs it off first.

    02

    Check the touchpoints

    Check every place your name appears: the website, proposals, email signatures, LinkedIn profiles, and printed material. Anything that reads differently from the agreed position is rewritten.

    03

    Run the visibility program

    Run the cadence across the channels your buyers use: LinkedIn, email, trade media, and placements on vettdd.com, an owned channel published as reaching 400K+ IT decision makers. Each channel is reviewed on the inquiries it produced.

    04

    Set up the retargeting

    Set up the retargeting so a visitor to your site or a viewer of your content sees your name again while they are still deciding.

    Start here

    Put your name where buyers look.

    Send us where your last ten inquirers first saw your name. The scoping call settles the ICP and the channels to fund first.

    We'll be in touch within one business day.

    Why buyers forget you between renewals

    A managed service provider (MSP) with no presence between contracts depends on buyers who are already searching. Brand work keeps your name in front of accounts before their contract comes up.

    Visibility is a set of decisions about where your name appears and how consistently it reads. It is checkable work: the same position, the same words, in the places your buyers already spend time.

    Run a recall check this month

    Call the last ten people who inquired and ask where they had seen your name before they got in touch. The answers name the channels worth funding.

    • Ask each caller which of your posts, events, or referrers they remember, and write the answer down word for word.
    • Check that your website, proposals, email signatures, and LinkedIn pages all name the same buyer and the same position.
    • Pick the two channels your buyers named most often, and stop maintaining the ones nobody mentioned.
    • Set a publishing cadence your team can hold for a full year.

    That is a morning of phone calls and a spreadsheet. It tells you which parts of your presence a buyer noticed, and where the rest of the budget is going.

    What visibility hands your reps

    Presence does not book meetings on its own. Our MSP Lead Generation program finds the accounts on a renewal window and hands your reps a qualified lead.

    A qualified lead is a verified decision-maker who is evaluating now, delivered with the buying trigger, the stakeholder map, and the intent history. Your rep opens the call to a buyer who already knows the name.

    Two things to press an agency on

    Ask what the first monthly report will contain. Reporting here starts with the leads your sales team accepted and the pipeline that followed, on a dashboard open to you.

    Ask how much of the IT channel they will need you to explain. We work in the IT channel only.

    View the live dashboard

    Who this suits

    This suits managed service providers selling to organizations of 100 to 2,500 seats. MSSPs, security-led MSPs, and Microsoft-centric MSPs are the published fit.

    If buyers in your market do not yet know what you sell, positioning comes before presence, and the scoping call covers positioning first.

    What the figures say about MSP brand recall

    Microsoft Copilot lead guarantee

    The xpandly guarantee

    It applies to Microsoft Copilot leads, and the program page states it in full.

    Explore the xpandly guarantee

    63%

    of IT buyers say they choose an MSP they had already seen or heard of before they started actively searching, which makes visibility a pre-sales activity

    7

    average number of touchpoints a buyer needs with an MSP brand before they feel comfortable enough to make contact and start a conversation

    18-36mo

    is the typical MSP buying cycle from initial awareness to signed contract, so brand presence needs to hold across that window

    Common questions

    Questions about MSP brand building

    What is MSP brand building?

    The work of being known to buyers before they need you: one position, repeated in the places they already look, with evidence attached. It is measured on the inquiries it produces.

    Does brand produce leads?

    Not on its own. It decides whether a buyer recognizes your name when a renewal window opens, and the program that finds those accounts is MSP Lead Generation.

    How long does it take?

    The position and the touchpoint audit are agreed first, and the publishing cadence then runs continuously. The scoping call sets the handover date for the plan itself.

    Can we do this in house?

    Yes. Phoning ten recent inquirers, tidying the places your name appears, and posting on a schedule you can keep cost only your own time.