At xpandly Agency, we take the privacy and security of our users very seriously. We comply with all UK data protection laws, including the General Data Protection Regulation (GDPR). This privacy policy outlines how we collect, use, and protect your personal information and your rights in relation to this information.
What information do we collect?
When you visit our website, we may collect information about your computer, including your IP address, browser type, and operating system. We may also collect information about your visit, such as the pages you viewed, the length of your visit, and any searches you made.
If you provide us with your personal information, for example, by filling in a contact form, we will collect that information too. This may include your name, email address, phone number, and any other details you provide.
We may also collect information about you from third-party sources, such as social media sites, where you have permission to share your information.
How do we use your information?
We use your personal information to provide you with the requested services, such as responding to your enquiries, sending you newsletters or marketing information, and fulfilling your orders. We may also use your information for internal record-keeping, to improve our products and services, and to conduct market research.
We will only use your personal information for marketing purposes if you have given us your explicit consent. You have the right to withdraw your consent at any time.
Do we share your information?
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may share your information with trusted third-party service providers who help us provide our services, such as payment processors and email marketing providers. We ensure that any third parties we work with comply with UK data protection laws.
We may also disclose your personal information if required by law or in response to a court order or other lawful request.
How do we protect your information?
We take the security of your personal information seriously and have appropriate measures in place to prevent unauthorised access, use, or disclosure. We use secure servers and encryption technology to protect your information, and only authorised personnel can access it.
Your rights
You have the right to access, amend, or delete the personal information we hold about you. You can do this by contacting us at privacy@xpandly.com. We will respond to your request within one month.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe that we have not handled your personal information in accordance with UK data protection laws.
Changes to this policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the revised policy on our website.
Contact us
If you have any questions about this privacy policy or how we use your personal information, please get in touch with us at privacy@xpandly.com. If you have a dispute or complaint, please get in touch with us at the same email address, and we will endeavor to resolve it.